Key takeaway
Medway's electricity and natural gas both come from Eversource. The town's DPW Water and Sewer Division runs water and sewer, and wastewater is treated at the regional Charles River Pollution Control District plant on Village Street. Trash and recycling are handled by Medway-based Lawrence Waste Services, with trash in town yellow bags and recycling in town carts. Your electricity supply can come from Eversource, the Medway Community Choice program or a licensed supplier.
Who this is for: new Medway residents, people about to close on a house and anyone trying to sort out who sends which bill.
Medway keeps things fairly simple. One utility handles both electricity and gas, and the town takes care of water, sewer and trash through its Department of Public Works. Here's how it all fits together, and the numbers to keep on the fridge.
Who Handles What in Medway
| Service | Provider | Key detail |
|---|---|---|
| Electric lines and outages | Eversource | Outages: 1-800-592-2000 |
| Electric supply | Eversource basic service, Medway Community Choice or a licensed supplier | Shown under "Supplier Services" on your bill |
| Natural gas | Eversource | Smell gas? Leave the house, then call 911 |
| Water and sewer | Medway DPW Water and Sewer Division | DPW: 508-533-3275 |
| Wastewater treatment | Charles River Pollution Control District | Regional plant at 66 Village Street |
| Trash and recycling | Lawrence Waste Services, under town contract | Yellow bags for trash, carts for recycling |
Electricity in Medway
Eversource is the electric company for all of Medway. It owns the poles and wires, reads the meters, fixes outages and sends the bill. Your bill splits into delivery, which always goes to Eversource, and supply, the actual electricity you use.
If you haven't picked a supplier, your supply comes from Eversource basic service or the town program. For homes, Eversource's basic service rate is 17.32 cents per kWh (as of November 2026), a rate set for August 1, 2026 through January 31, 2027, and it changes every six months.
Medway Community Choice Power Supply Program
Medway voters approved electricity aggregation at Town Meeting in 2016. The program lets the town bid for a supplier on behalf of residents, while Eversource keeps delivering the power and billing you. After a pause, the program restarted in 2025. Eligible basic service customers are enrolled unless they opt out, and you can opt out or back in through Colonial Power Group, which runs the program for the town, at 866-485-5858, ext. 1.
Program rates are set by contract and change when a new contract starts. A town program isn't guaranteed to beat basic service every month, so compare the rate on your bill with Eversource's current price.
Natural Gas in Medway
Eversource also delivers natural gas in Medway, but not every street has a gas line. Some homes heat with oil, propane or heat pumps instead. If you're buying, find out what fuel the house uses and how old the heating system is. If you ever smell gas, get everyone outside before you call 911.
Water and Sewer in Medway
The Medway DPW's Water and Sewer Division runs the town water system and the sewer lines, and the town bills for water and sewer service. Sewage from connected homes goes to the Charles River Pollution Control District, a regional treatment plant on Village Street that Medway shares with Franklin, Millis and Bellingham. Not every house in town is on sewer, so ask whether a home has a sewer connection or a septic system before you buy.
Medway puts outdoor watering restrictions in place during the warmer months. In 2026, a water ban ran from May 1 through September 30, so check the DPW's notices before you plan a new lawn or a big garden.
Trash and Recycling in Medway
Medway's curbside program is run by Lawrence Waste Services, a Medway company. Trash goes out in town yellow bags, which you buy, and recycling goes in the town recycling cart. Recycling is picked up every week. Have everything at the curb by 7 a.m. on your pickup day. To schedule a special or bulky item pickup, call Lawrence Waste Services at 508-533-5200 by the Friday before.
The Medway Recycling Center takes items the curbside program can't, like scrap metal, tires, rigid plastics and electronics. It's open Wednesdays from noon to 3 p.m. and weekends from 8 a.m. to 3 p.m. for residents with a Recycling Center sticker, sold only at the center. Bring cash or a check.
Setting Up Utilities When You Move to Medway
- Electric: open an Eversource account in your name for your move-in date.
- Gas: if the home has gas, set it up with Eversource too. If not, line up oil or propane delivery.
- Water and sewer: contact the Medway DPW to transfer the account and schedule a final reading.
- Trash: pick up yellow bags and make sure the recycling cart stays with the house.
- Alerts: sign up for the town's Hyper-Reach emergency notifications.
Keeping Your Medway Electric Bill Down
Since electricity is the bill that moves the most, it's worth attacking from a few angles. Start with a Mass Save home energy assessment to find leaks and rebates. Many homeowners then look at solar panels in Medway to make their own electricity, which takes a big piece out of the cost of living in Medway over time.
Is your Eversource bill heading the wrong way?
Mark Featherstone has family ties to Medway and has helped more than 1,000 happy customers go solar. Send him your address and he'll show you what solar could do for your bill.
Mark, run my numbers!FAQs About Utilities in Medway
What electric company serves Medway, MA?
Eversource delivers electricity to every home in Medway. Your supply can come from Eversource, the Medway Community Choice program or a licensed supplier.
Who do I call about water or sewer in Medway?
The Medway DPW Water and Sewer Division at 508-533-3275.
How does trash pickup work in Medway?
Lawrence Waste Services collects curbside. Trash goes in town yellow bags and recycling in the town cart, out by 7 a.m. on your pickup day.
Can I opt out of Medway's electricity program?
Yes. Contact Colonial Power Group at 866-485-5858, ext. 1. You can also opt back in later.
Who do I call when the power goes out in Medway?
Eversource, at 1-800-592-2000, or report it online or in the Eversource app. Call 911 for downed wires.
About Mark Featherstone
Mark has been in solar for 14+ years, working at some of the biggest solar companies in the country, before co-founding Your World Solutions. His goal is simple: help homeowners get into solar deals that actually work for them, and make sure they understand every part of it before they sign.