Key takeaway
In Framingham, Eversource delivers your electricity and natural gas. The City of Framingham's Department of Public Works handles water, sewer, trash and recycling. For electricity supply, most homes are on Eversource basic service or Framingham Community Electricity, the city's group buying program.
Who this is for: people moving to Framingham, new homeowners setting up service, and anyone trying to make sense of their Framingham utility bills.
Framingham Utilities at a Glance
| Service | Provider | Good to know |
|---|---|---|
| Electric delivery | Eversource | Report outages at 800-592-2000 |
| Electric supply | Eversource basic service, Framingham Community Electricity, or a competitive supplier | Supply is a separate line on your Eversource bill |
| Natural gas | Eversource | If you smell gas, leave the house, then call 911 |
| Water and sewer | City of Framingham DPW | Billing questions: 508-532-5605 |
| Trash and recycling | City of Framingham DPW, Sanitation Division | Weekly curbside pickup for homes with up to four units |
Electricity in Framingham
Eversource owns the poles and wires in Framingham, so it delivers your power, reads your meter, fixes outages and sends your bill. Your bill has two main parts:
- Delivery: what Eversource charges to bring power to your home. This rate is set by state regulators.
- Supply: the cost of the electricity itself. This is the part you can choose.
Eversource's basic service supply rate for eastern Massachusetts homes is 17.32 cents per kilowatt-hour from August 1, 2026 through January 31, 2027. Basic service rates reset every February and August.
Framingham Community Electricity
Framingham Community Electricity is the city's municipal aggregation program. The city uses the community's buying power to purchase electricity supply, with options that include more renewable energy. It launched in 2025 with prices fixed through March 2027. Homes on basic service were enrolled automatically, and you can opt out or switch options at any time. Eversource still delivers your power, handles outages and sends the bill.
According to the city, joining the program doesn't affect solar net metering credits.
Natural Gas in Framingham
Eversource also delivers natural gas in Framingham. Like electricity, the supply part of your gas bill can come from Eversource or a competitive supplier, but Eversource still delivers the gas and responds to emergencies. Framingham is also home to Eversource's networked geothermal pilot, the first utility-run system of its kind in the country, which heats and cools a group of homes and buildings with shared underground loops.
Water and Sewer
The City of Framingham's Department of Public Works runs the water and sewer system, with water from the Massachusetts Water Resources Authority (MWRA). Water and sewer billing questions go to the DPW at 508-532-5605. Rates went up for fiscal 2026 because MWRA's charges to the city increased.
Trash and Recycling
The DPW's Sanitation Division provides weekly curbside trash and recycling pickup for homes with up to four units, using city-issued carts. Leaf and brush collection runs on a schedule, and bulky waste pickup is available for a fee. Massachusetts bans some items from household trash, including recyclables, tires and TVs.
Setting Up Utilities When You Move to Framingham
- Electric: start service with Eversource. If you're on basic service, you'll be placed in Framingham Community Electricity unless you opt out.
- Gas: start or transfer gas service with Eversource if your home uses gas heat or appliances.
- Water and sewer: contact the Framingham DPW so the account is in your name.
- Trash: find your pickup day on the city's website and make sure your home has city carts.
- Internet: compare the cable and fiber providers that serve your street.
- Alerts: text "Framingham" to 38276 to sign up for city emergency alerts.
Lowering Your Electric Bill in Framingham
Electricity is one of the bigger monthly costs in Framingham. A few ways homeowners bring it down:
- Compare basic service with Framingham Community Electricity every time rates change.
- Get a Mass Save home energy assessment and use the rebates it points you to.
- Go solar. With net metering, a solar system can cover much of your electric use.
Utilities are a big part of the cost of living in Framingham, along with housing and taxes.
Tired of a high Eversource bill?
Mark Featherstone was born and raised in Framingham and has helped more than 1,000 happy customers go solar. Give Mark your address and he'll tell you if solar makes sense for your Framingham home.
Mark, run my numbers!FAQs About Utilities in Framingham
Who is the electric company in Framingham, MA?
Eversource delivers electricity to all of Framingham. Your supply can come from Eversource basic service, Framingham Community Electricity or a competitive supplier.
Is Framingham Community Electricity legitimate?
Yes. It's the City of Framingham's official electricity supply program, approved by state regulators. You can opt out or change options at any time.
Who do I call about my Framingham water bill?
The Framingham Department of Public Works handles water and sewer billing. Call 508-532-5605.
What day is trash pickup in Framingham?
It depends on your street. The city's website lists pickup days, and trash and recycling are collected on the same day each week.
How do I report a power outage in Framingham?
Call Eversource at 800-592-2000, report it online or in the Eversource app, or text if you've signed up for Eversource's outage texts.
About Mark Featherstone
Mark has been in solar for 14+ years, working at some of the biggest solar companies in the country, before co-founding Your World Solutions. His goal is simple: help homeowners get into solar deals that actually work for them, and make sure they understand every part of it before they sign.