Key takeaway
If you lose power in Framingham, report it to Eversource at 800-592-2000, online or in the Eversource app, and check the Eversource outage map for updates. Sign up for city emergency alerts by texting "Framingham" to 38276. If outages are a regular headache, a home battery, a generator, or both can keep your essentials running.
Who this is for: Framingham homeowners who want to know who to call in an outage, how to get ready, and what backup power options make sense.
How to Report a Power Outage in Framingham
Eversource delivers electricity to all of Framingham, so outages go to Eversource, not the city:
- Call: 800-592-2000
- Online or app: report the outage and get updates through your Eversource account
- Text: registered customers can report outages and get updates by text
- Outage map: Eversource's online map shows outages and estimated restoration times
Call 911 for emergencies, and stay away from downed wires. Treat every downed line as live.
Why Framingham Loses Power
Most outages in Framingham come from the same things as the rest of New England: wind and falling trees, heavy wet snow, ice, and summer thunderstorms. Framingham has a lot of mature trees along its streets, and a single limb can take down a line for a whole neighborhood. Car crashes into utility poles and equipment problems cause smaller outages too. How long an outage lasts depends on the damage, so there's no way to know ahead of time.
Getting Ready: A Framingham Outage Checklist
- Sign up for city alerts (text "Framingham" to 38276) and Eversource outage texts.
- Keep flashlights, batteries, a battery-powered radio and phone power banks where you can find them.
- Have water, shelf-stable food and any medications you need for a few days.
- If you have a well or sump pump, know how you'll keep it running.
- Keep your car's gas tank at least half full in storm season.
- Know where the city opens warming and charging centers. During past outages, Framingham opened one at the Callahan Senior Center on Union Avenue.
Home Backup Options in Framingham
For homes that lose power often, or can't afford to, there are three main options:
- Home battery storage. A battery switches on automatically and runs your essential circuits quietly, with no fuel. Paired with solar, it recharges during the day, even when the grid is down.
- A standby or portable generator. Generators can run longer in a multi-day outage as long as you have fuel, but they're louder, need regular maintenance, and must be installed and used safely to avoid carbon monoxide.
- Both. Some homes use a battery for everyday outages and a generator for long storms.
Solar on its own won't keep your lights on. A standard grid-tied solar system shuts off when the grid goes down to protect utility crews. Choosing between a solar battery or a generator comes down to how long your outages last, noise, fuel and upkeep. Eversource customers with a home battery can also earn payments through ConnectedSolutions.
Local Resources
- Ready Framingham: the city's emergency preparedness page has checklists and flyers in English, Portuguese, Spanish and Haitian Creole.
- City alerts: text "Framingham" to 38276, or sign up on the city's website.
- Mass 2-1-1: the state's call line for non-emergency help, including shelter information during storms.
Want backup power for your Framingham home?
Mark Featherstone was born and raised in Framingham and has helped more than 1,000 happy customers go solar. Mark can tell you if solar and a battery make sense for your house and your outage worries.
Mark, run my numbers!FAQs About Power Outages in Framingham
Who do I call when the power goes out in Framingham?
Call Eversource at 800-592-2000, or report it online or in the Eversource app. For downed wires or any emergency, call 911.
Is there a Framingham power outage map?
Yes. Eversource's online outage map shows current outages in Framingham and estimated restoration times.
How do I get emergency alerts from the City of Framingham?
Text "Framingham" to 38276, or sign up on the city's Stay Connected page.
Will my solar panels work during a Framingham power outage?
Not on their own. Grid-tied solar shuts off during an outage for safety. With a home battery, your system can keep your essentials running.
About Mark Featherstone
Mark has been in solar for 14+ years, working at some of the biggest solar companies in the country, before co-founding Your World Solutions. His goal is simple: help homeowners get into solar deals that actually work for them, and make sure they understand every part of it before they sign.